Netflix on Roku not working? Here's the Troubleshooting Guide
Is Netflix on Roku not working? Are you seeking help to fix the issue? If yes, then in this post, we have come up with some of the best ways to troubleshoot why your Netflix is not working properly on your Roku streaming player. Continue Reading!
Double-Check the WiFi Network
One of the main reasons behind Netflix on Roku not working is the slow and sluggish internet connection. To troubleshoot the issue, you need to check that your modem or router is throwing live and active internet connection to your Roku device.
Update the Netflix App
Netflix app can start behaving weirdly if you do not update it. Basically, the update process is designed to make your streaming experience better. If the app is not up-to-date, Netflix won't work on Roku.
Restart your Roku Device
Netflix on Roku not loading? Fret not! Simply restart your Roku device. Unplug it from the main power outlet, wait for a few minutes and plug it back again. Sometimes restarting of the Roku device might fix big errors.
Check the Netflix Account
If you want to stream the online content without any hassle, the first thing you need to do is to complete the subscription. For this, you need to sign in to your Netflix account and check whether you need to upgrade your subscription plan. Also, limit the number of users that are accessing your Netflix account.
So, check your account as this might be the reason behind Netflix on Roku not working error.
Download and Install the Netflix App Again
This is one of the easiest methods that might fix the error. Simply sign out from your Netflix account, delete the application, restart your device in which you have installed the app and download the Netflix app again. Sign in from your existing account and see if the issue has fixed or not.
Fix: Netflix on Roku TV not Working
Netflix on Roku TV not working issue is one of the common yet major issues faced by every user today. To fix this, you have to ensure the following things.
1. Make sure that your TV is receiving a proper power supply.
2. Ensure that the cables and wires of your smart television are properly connected to the Roku player.
3. To stream Netflix, you first need to activate your Roku device through Roku link code.
4. Check the settings of your TV.
5. Make sure that your Roku remote is working fine.
6. Restart your Roku TV.
If the issue still persists, reset your Roku device.
Reset your Roku Device
1. Make sure that your Roku device is properly plugged into a working wall outlet.
2. Locate the reset button on your Roku device.
3. Now, press and hold the “Reset” button on the bottom or back of your device.
4. Release the button.
Some of the Roku models might require a paper clip or pin to press the button. Continue to hold the ”Reset” hole, then remove the Power cord from the back of the unit of your Roku device. Release the ”Reset” button. Then, plug all of the cords back into your Roku device carefully. Login again into your Roku account using roku.com/link code.
If everything seems to be perfect but still Netflix on Roku is not working, then you must check your networking device (modem or router) whether it is working properly or not. And if your device (modem or router) is working fine, then make sure that it's firmware is up-to-date and it is properly connected to your Roku device.
For further assistance, ask our technical experts for Roku support.
